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BND is committed to high standards of ethical, moral and legal business conduct. In line with this commitment, the Whistleblower Hotline was established to report suspected fraud, waste, abuse and any illegal or unethical activity relating to Bank operations.

The Whistleblower Hotline is only to be used for the specific situations listed below. Additional information regarding the Hotline can be found in the Bank’s Whistleblower Guideline.

Call (English speaking USA and Canada): (844) 240-0005
Website: Syntrio Anonymous Reporting (must include company name with report)
Email: standard-reports@mitratech.com

Download the app from Apple’s App Store or Google’s Play store. You must enter the keyword banknd when filing a report.

  • Bribery, kickbacks and corruption
  • Conflicts of interest
  • Discrimination
  • Embezzlement of misappropriation of assets
  • Ethical violations
  • Falsification of contracts, reports or records
  • Financial statement fraud
  • Harassment
  • Internal control problems
  • Misuse of company property
  • Privacy and compliance concerns
  • Security of personal information
  • Substance abuse
  • Theft of inventory
  • Unfair labor practices
  • Vandalism and sabotage
  • Workplace violence or retaliation
  • Emergency situations
  • General complaints about products or services
  • Questions about your BND benefits
  • Reports of identity theft
  • Routine personnel issues
  • Suggestions for improvement

When you open the app, it will present you with a field containing the words “Enter Keyword”. The keyword is “banknd”. Once you enter it, click “Save”. This will save that keyword in “Your Keywords”.

Click the keyword to submit your report. After submitting a report, you will be provided with a case number. You can store this case number in the app by copying the case number provided, clicking on the edit icon for the keyword and pasting it into the ‘Enter Case Number’ field. If you provided a PIN during report submission, check the ‘This case number has a PIN’ checkbox. There is no field to save your PIN; you will still need to remember it. Select ‘Save’ to store the case number.

To follow up on a specific report, select the case number below the keyword on the dashboard page.

If a PIN was required during report submission, the Case Management System portal page will be displayed with the case number pre-populated. You’ll need to enter the report’s PIN to access the report through the portal.

If a PIN was not required during report submission, your company’s or organization’s anonymous web reporting page will be displayed. On that page, click the submit button labeled “Don’t have a PIN” under the ‘Already Made a Report Selection’. This will take you to your organization’s web reporting page. Scroll down and click “Don’t have a PIN“ under “Already Made a Report?”