Manage your loan

If you want to learn more about available options on your student loans, you will find all you need to know right here. If you aren’t sure where to find information, use the search button at the top right corner of this page. You may also contact us with questions Monday through Friday from 8 a.m. to 5 p.m. CT using one of the convenient options below.

Start A Live Chat

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Click here to learn about the new index that will be used to calculate interest rates.

Log in to make a payment, update contact information, view account status, loan balances, payment history, statements, 1098 tax forms and more.

Our mobile-friendly portal offers options when you create the login into your account. You can split your payments into every other week or twice each month to better meet your cash flow. Cosigners can set up ‘emergency’ backup payments if the borrower is late on a payment. We can text you with reminders and information related to your account if you sign up for this preferred communication method.

How to make a payment

Payment options

Repayment options vary depending on your situation. Typically, most borrowers need to start repaying student loans six months after graduation or leaving school.

Difficulty making payments

If you are unable to make your payment on time, contact us immediately. Click here to learn more about options that may be available to you.

Career-based loan repayment options

Understand your statements

It’s important to review your statement when you receive it. Click a link below to learn more.

Everyone has questions and we have the answers! View frequently asked questions from customers like yourself. Learn more