Bank Operations III

Summary of Work

This position will need to provide excellent customer service while completing the following job duties:

Image Processing

• Preparing items for scanning
• Key, balance and monitor incoming and outgoing cash letter files
• Return chargebacks
• Customer account adjustments, research and password resets

Electronic Banking

• Wire transfers
• Process ACH files
• Customer maintenance and password resets

This position will provide backup coverage in operations and assist with various projects and system upgrades and will need to participate in annual disaster recovery training.

Minimum Qualifications

This position requires graduation from high school or a GED and four years of work experience involving bookkeeping, bank cashiering, or office support duties that require knowledge and use of a variety of complex office equipment and include complex document processing duties such as preparing documents for scanning and indexing; cataloging, sorting, etc.

The hiring authority may substitute accredited accounting or banking coursework for the required work experience if it provided the knowledge and skills required to perform the core competencies of the position to be filled.